Privacy Policy

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1. Introduction

Welcome to NALEO Educational Fund: NALEO Virtual Learning Lab (“Platform,” “we,” “our,” or “us”). We are committed to protecting your privacy and handling your personal information responsibly and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you access or use our virtual learning platform, services, courses, and related features.
By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

a. Personal Information

Information you voluntarily provide when creating an account or using our services, including:

• Full name
• Email address
• Username and password
• Membership or subscription details
• Billing information (if applicable)
• Profile information you choose to provide

b. Learning and Usage Information

Information related to how you use the Platform, including:

• Courses enrolled in or accessed
• Lesson completion and progress tracking
• Quiz and assignment activity
• Time spent on the Platform
• Interactions with educational content and instructors

c. Device and Technical Information

Information automatically collected when you access the Platform, including:

• IP address
• Browser type and version
• Device type and operating system
• Access times and dates
• Log data and diagnostic information

d. Cookies and Tracking Technologies

We may use cookies, pixels, analytics tools, and similar technologies to:

• Improve platform functionality
• Remember user preferences
• Analyze platform performance and usage
• Enhance user experience
You may control cookies through your browser settings, although disabling cookies may affect certain features of the Platform.


3. How We Use Your Information

We use collected information for legitimate business and educational purposes, including to:

• Create and manage user accounts
• Provide access to courses and learning materials
• Track academic progress and performance
• Personalize user experience
• Improve platform functionality and educational services
• Respond to inquiries and provide customer support
• Send administrative notices, updates, and important communications
• Maintain platform security and prevent fraud or misuse
• Comply with legal obligations

We may also send promotional or marketing communications where permitted by law. You may opt out at any time.

4. How We Share Information

We do not sell, rent, or trade your personal information to third parties.

We may share information only in the following circumstances:

  • With trusted service providers who help operate the Platform
  • When required by law, regulation, subpoena, or legal process
  • To protect the rights, safety, and security of the Platform, users, or others
  • In connection with a business transfer, merger, or acquisition

All third parties receiving information are expected to maintain appropriate confidentiality and security measures.


5. Data Retention

We retain personal information only for as long as necessary to:

• Provide our services
• Fulfill educational and administrative purposes
• Comply with legal obligations
• Resolve disputes and enforce agreements

When information is no longer required, we will securely delete or anonymize it where reasonably practicable.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no internet-based service or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

7. Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Opt out of marketing communications

To exercise your rights, please contact us using the information below.

8. International Users

If you access the Platform from outside the United States, your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.

By using the Platform, you consent to such transfers where permitted by law.


9. Third-Party Links and Services

The Platform may contain links to third-party websites, tools, or services. We are not responsible for the privacy practices or content of third parties. Users are encouraged to review the privacy policies of those external services.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or services.

Updated versions will be posted on this page with a revised “Last Updated” date. Continued use of the Platform after changes become effective constitutes acceptance of the revised policy.


11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: learning@naleo.org

NALEO and NALEO Educational Fund are separate nonprofit organizations — NALEO as a 501(c)(4) membership association and NALEO Educational Fund as a 501(c)(3) charitable organization — that work together collaboratively as strategic partners to the extent permissible by applicable law.  Each organization maintains its own independent governance and finances, respecting the tax status, formal distinctions and legal separateness between the 501(c)(4) and 501(c)(3) entities.